BEER ORDERING FAQ
How do I order Beer Online?
Select the location you will be picking your beer up from.
Add the beer you would like to order to your cart, and check out.
You will receive an email confirmation to Confirm we have received your order. You will receive and email notification when your order is "Ready For Pick Up."
To pick up your order, please provide your name on the order to our server.
Is something wrong with my order because it says $0.00 and didn't ask for my cc info?
No, due to the limitations of our website, we are not able to process your payment online. Please pay in-store at pick up for Beer-To-Go purchases including Crowlers and Limited Release Orders.
Did my order go through?
To complete your order you must click the "Place Order" button ALLLLLLL the way at the bottom of the page.
How long can you hold it to pick up?
We will hold online orders and Limited Release orders for 3 days. If you do not pick up your order within the window they will be sold to the public.
Can I use a proxy to pick up orders?
To reduce the number of people in our taprooms, we allow proxies.
Are you hiring?
We are a small but growing company and we are always on the look out to meet great new candidates to join our team.
Do you sell kegs?
Sorry, we do not sell kegs to the public at this time.
Are kids allowed at Beer Lab?
Yes, we are a family friendly facility! Kids/minors are allowed on our premises, however they must be accompanied by an adult who is +21.
Can I have an event at Beer Lab?
Yes! For larger groups and buy-outs, please contact firstname.lastname@example.org so we can assist you directly for your event. Buy-outs are not available on Friday and Saturday.
Can I bring in outside food?
Outside food is allowed our University and Waipio Locations. Outside food is not allowed at our Pearlridge Location.
Do you offer tours?
Unfortunately, we are postponing our weekly brewery tours till further notice.
What beers are available?
Beers available in our taproom can be found on our Locations page, after selecting the Beer Lab location you plan to visit. Scroll down to the "Beer On Tap" Section.